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Common Communication Problems Faced by Schools

October 14, 2024

Introduction

Picture this: just as you're winding down and getting ready for bed, your little boy tells you that he’s meant to bring two dozen cupcakes to school the next day for a class bake sale. You immediately panic and rummage through your cupboards to see if you have everything you need to stay up late and make it happen. You’re exhausted, awake way past your bedtime and feel incredibly frustrated that you’re only hearing about this now.

Sound familiar? Every parent has been there. When parents don’t have an easy way to communicate and keep up to date with their child’s school, it causes problems not only for families but educators, too. Here are common examples of problems faced by schools due to a lack of communication with parents:

Parents aren’t kept in the loop

When parents don’t have a clear channel of communication with their child’s school, they risk not knowing about upcoming tests, field trips, activities and more. Relying on children to keep parents up to date with their academic progress isn’t an effective strategy, and can often result in parents feeling like they’re not being kept in the loop.

Let’s face it - families are busy. Not everyone has time to talk with their child’s teacher at after-school pick-up. Whether they’re rushing to pick up another child or are late for piano lessons, something always seems to come up. That’s why it’s so important to have a digital form of communication between parents and educators that can be accessed at all hours of the day - especially after the kids go to bed and they finally get some downtime!

Platform overload

There’s nothing more frustrating than having to access 5 different websites just to find out basic information about what’s going on at school. This can result in a breakdown of communication between educators and parents due to platform overload. Just when parents find their way around one system, another gets introduced - thus, causing confusion and making them feel like they have to jump through multiple hoops just to be kept up to date.

The flow of communication is much smoother when everything is kept under one roof. This allows parents the chance to get familiar with a single system and takes away the stress of having to juggle multiple platforms.

Social media isn’t the answer

While social media can be incredibly handy in some instances when it comes to finding out general information about your child’s school, it’s not exactly ideal for day-to-day situations. Given the ever-changing algorithms of social media platforms, new posts can often go unnoticed or simply won’t reach parents at all.

The unfortunate reality is that social media isn’t consistent and raises multiple privacy concerns when it comes to safeguarding children. Sensitive information about children should be kept within a trusted system that only parents have access to.

The importance of an open communication channel.

Both schools and parents can be left feeling frustrated when they don’t have an open communication channel to discuss important matters. When parents are kept in the loop, they are better able to engage with their children about what’s going on in their lives which in turn benefits schools and their processes. Everyone wins with a single management system that fosters easy communication!